A service charge every tenant can verify.

Connect common-area meters, tenant allocation, maintenance and HVAC schedules so owners recover defensible costs - and every tenant can see the evidence behind its share.

TRUSTED BY TEAMS RUNNING MULTI-SITE OPERATIONS

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Recover shared costs without hiding the calculation.

Separate every unit, common area and vacant space, then apply the agreed allocation basis. Tenants receive a charge they can verify; owners stop absorbing costs that should have been recovered.

  • Meter each unit for the utilities covered by its lease and site configuration
  • Keep common areas, vacant units and landlord loads in separate cost centres
  • Trace every billed share to the reading, tariff and allocation rule behind it
Learn about tenant billing
Volts invoice register showing issued and overdue retail-tenant charges with traceable totals

Match energy use to real trading hours.

Keep the existing electrical installation and add only the missing measurement and control. Lighting, HVAC and selected loads follow each zone’s trading schedule instead of running for an empty park.

  • Schedule lighting and HVAC by zone, season and actual opening hours
  • Flag common-area load that continues after the last customer leaves
  • Allow safe first responses only through approved BMS or relay controls
Learn about building automation
Volts control schematic showing live retail-park plant readings and controllable operating points

Put service charge, comfort and action in one owner view.

See recoverable cost, owner exposure, comfort risk and unresolved work together. Asset teams can protect NOI and tenant experience without stitching a decision together from different systems.

  • Compare units and sites on cost, consumption and unresolved exceptions
  • Show the owner what remains non-recoverable and why
  • Keep reporting evidence ready for leasing, refinancing and due diligence
Learn about dashboards and reports
Volts board-level electricity readings for a retail park, with each circuit shown beside its consumption for the period

Catch the cost that starts after closing.

Volts watches every connected unit and common area after the park closes. It flags persistent load, unusual loss and missed schedules, then sends the evidence to the person who owns the response.

  • Find equipment and zones that stay on beyond their approved hours
  • Detect abnormal water flow before it becomes a tenant-visible failure
  • Explain the finding, show the readings and propose the next action
Learn about AI agents
Volts AI assistant explaining a retail-site consumption exception with the locations and readings used

Keep the park. Connect the missing operating layer.

Volts works above the meters, controls and finance tools already in place. It connects measurement to tenant recovery and operational action without demanding one replacement project across the site.

Plugs into what you have

Existing meters, BMS and SCADA stay where they are. Volts connects to them, retrofits the rest, and starts reading on day one.

From meter to invoice

The same platform that reads the meter allocates the cost and issues the tenant invoice. No exports, no spreadsheet in between.

Savings you can audit

Weather-normalised baselines show what changed because of you, not the weather. The numbers hold up in an ISO 50001 audit.

What this means in practice
  • Connect usable meters and existing BMS interfaces.
  • Retrofit only the units, common areas and controls that remain invisible.
  • Preserve the evidence from reading to allocation, action and verified result.

See why Volts closes the loop

FAQ

Retail parks without the usual blind spots.

Can we bill each store for exactly what it uses?

Yes, where the unit has a reliable submeter. Common areas and unmetered services can follow a documented rule, with the meter, tariff and allocation basis visible behind every tenant charge.

If tenants pay utilities, where does the owner benefit?

The owner still carries vacant units, common areas, non-recoverable cost and amounts above contractual caps. Lowering that exposure protects NOI, while a clear service charge strengthens leasing and renewal conversations.

Can Volts automate a park that has no BMS?

Yes, selected measurement and control points can be retrofitted. The exact scope depends on the boards, equipment, relay access and safety rules found during the site survey.

How do you handle anchor tenants with their own utility contracts?

Their direct-contract costs stay outside the landlord allocation, while authorised meter data can still contribute to the park-wide operational view. Each unit is configured as billed, monitored or both.

How disruptive is installation for stores open every day?

The survey identifies work in boards, risers and technical areas before installation. The deployment plan then works around trading hours and the outage windows agreed for each site.

How are vacant units treated in the service charge?

Vacant units remain a separate responsibility and can keep their own minimum operating schedule. Their consumption is excluded from occupied tenants unless the applicable lease and allocation rule explicitly say otherwise.

Can we compare every park in one portfolio view?

Yes. Volts can standardise site, unit and common-area records so management compares cost and exceptions across locations.

Can Volts connect footfall with energy and comfort?

Volts can combine approved people-counting inputs with consumption and comfort data where supported.

Find the cost your retail park should not be carrying.

Bring one site, a recent utility period and the allocation rules you use today. An engineer will map what Volts can read, what needs retrofitting and where the first defensible outcome sits.